FAQ

At Duijndam Works you can register directly using our application form. You can also apply to one of our current vacancies. Filling out the application is quick and easy – it will take you less than 2 minutes.

If you have submitted your application via the form on our website, you will automatically receive a notification at the email address provided. Please also check your SPAM folder. If you do not receive confirmation of your application, we encourage you to contact us by phone to check whether your application has been registered in our system. Regardless of whether you are applying for the first time or again, once your application has been verified, we will contact you by phone as soon as possible to discuss further steps. Please note that submitting your application does not guarantee that you will receive a job offer.

In our daily work, we use the Plan4Flex planning program, which offers a smartphone app available for iOS, Android and Windows. When you start working, you will receive an instruction manual and login details for the Plan4Flex app. The app not only allows you to plan, but also to record working hours, electronically sign documents and access pay slips. You can find more information in the user manual, which is available for download here.

If you have lost your password to log in to the Plan4Flex app, you can use the “Forgot Password” option. Enter your username (i.e. the number we sent you by email at the beginning of the cooperation), use the “Reset Password” button and change your password according to the instructions received by email. If you have lost both your username and password, send an email to: [email protected]. We will then send you new login details. The request must be sent from the email address associated with your account.

Salaries are paid weekly on Thursday. 

In case of of sickness, both the Duijndam Works temporary employment agency and the employer must be informed immediately. Reporting must be done by telephone as early as possible – preferably at least one hour before starting work, but no later than 8:30 a.m. on the day of the illness. The agency can be reached by telephone from Monday to Friday from 5:00 a.m. to 8:30 a.m. and on Saturdays from 5:15 a.m. to 8:30 a.m. on the following number: 0174 – 270 365. In the case of shift work or night work, reporting sick must be done as soon as possible, but no later than 2 hours before the planned start of work. Reporting sick will not be accepted via email, P4F, WhatsApp or text message. Detailed information on reporting absences can be found in the absence report, which is part of our employee card.

You can access your temporary employment contract, income tax statement, salary and annual certificates via the Plan4Flex app.

If you plan to take a day off or vacation, first consult us and/or the company you work for. If the company agrees to your request, report the planned days or hours off to us via the Plan4Flex app. Reports for days off must be submitted immediately, no later than Friday preceding the week in which you plan to take the day off. Longer vacations must be reported at least 2 weeks before the planned start of the vacation.

While working in the Netherlands, you collect vacation hours (Vakantiedagen, i.e. days off) and receive vacation allowance (Vakantiegeld). When you take days off, the vacation hours you have saved up are paid out – the number of vacation hours paid out for each day off depends on the number of hours in the contract, the CAO you work in and the total number of hours saved up. You can check the status of your vacation hours saved up on the salary card, in the section at the bottom of the document (access to the document via the P4F application). Vacation allowance (Vakantiegeld) is automatically paid out every week together with your salary. The amount of the allowance is 8.33% of your actual salary.

Yes, as an employee of Duijndam Works, you will pay pension contributions and build up pension capital from your first day of employment in the extended pension plan of the StiPP (Stichting Pensioenfonds voor Personeelsdiensten) pension fund. Why have we chosen the extended plan for our employees?

Compared to the basic plan, the extended plan allows you to save more for your future pension, and the higher contributions contribute to a faster increase in pension capital. In addition, the extended plan offers more extensive benefits, such as:

• Partner pension: If you live in a common-law relationship and meet certain conditions, you are entitled to a partner pension.
• Incapacity protection: If you are unable to work and meet certain conditions, the fund can pay part of your pension contribution.

Choosing the extended plan is an investment in your financial security for the future.

As an employee of Duijndam Works, you can send us your changed data by sending a message via the Plan4Flex app. If you are not yet an employee and would like to update your data contained in the submitted application form, please contact us by phone.

After receiving your application, we will contact you by phone and propose a recruitment interview. You can choose whether you prefer to visit one of our offices – in Rotterdam, Maasdijk or in Opole (PL) or prefer an online interview. During the interview, one of our recruiters will ask questions about availability, experience, language skills, driving license and professional preferences. We will also present you with details of the conditions we offer, including company accommodation, insurance, transport and formalities related to employment. In this article on our blog, we will present some practical tips that will help you prepare well for the recruitment interview.

We have a variety of employment opportunities in many different industries and positions. We place main emphasis on job offers related to the areas of production, logistics and gardening. We offer a many jobs, including: for order pickers, quality control workers, production workers, vegetable and flower greenhouse workers, machine operators, forklift operators and team leaders.

The SOFI/BSN number is a unique identifier (personal number) assigned individually in the Netherlands, enabling identification at the tax office and other administrative units. Currently, the BSN number is mainly used, replacing the earlier SOFI system.

No, your personal visit is not necessary. Additionally, it doesn’t matter to us where you are currently. The entire process, from sending the application, through the recruitment interview, to receiving a job offer, can be carried out remotely. After completing the recruitment process and your acceptance of the job offer, we will jointly set a date for starting cooperation and invite you to visit our office to complete employment formalities.

Age rate is a type of wage system in which the offered hourly rate depends on the employee’s age. In the Netherlands, this mechanism applies to employees aged 15 to 20. In practice, this means that younger individuals receive lower pay for their work compared to older employees performing the same duties. At Duijndam Works, the age-based wage system does not apply – every employee, regardless of age, is offered the same rates.